π¦ 1. Do you deliver all over UAE?
Yes, we deliver across all Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
π 2. How long does delivery take?
Dubai, Sharjah, Ajman: 1β3 business days
Other Emirates: 2β5 business days
π° 3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) all across UAE for your convenience.
π 4. How can I track my order?
Once your order is shipped, you will receive a tracking update via SMS or email.
π 5. What is your return policy?
We offer returns or exchanges if:
You receive a damaged or defective product
You contact us within 24β48 hours of delivery
π¦ 6. Are your products original and high quality?
Yes, all our products are carefully selected and checked to ensure high quality and customer satisfaction.
π 7. Can I cancel my order?
Yes, you can cancel your order before it is shipped by contacting our support team.
β 8. What if I receive a wrong product?
If you receive the wrong item, contact us immediately. We will arrange a replacement at no extra cost.
π 9. How can I contact support?
You can reach us anytime:
π§ farqonecom.official@gmail.com
π +971 563136170
π 10. Do you offer discounts or bundle deals?
Yes! We frequently offer special discounts and bundle deals, so stay updated on our store.